I have been selling Black Hills Gold Jewelry for 12 years.  Got into the business when visiting the Black Hills of South Dakota and toured one of the manufacturing facilities.  Loving the look of the tri-color Jewelry, I purchased several pieces and was approached by one of the customer service personnel to be a distributor on the East Coast.  Having been a business owner for several years, knowing what it takes to make a business work and keep my customers happy, I took the challenge and began selling Black Hills Gold Jewelry out of my home, then at local attractions establishing my customer base.  Putting my Black Hills Gold Jewelry on the Internet make it so much easier to service my customers and expand my business.  May you enjoy your shopping experience as much as you will enjoy the beauty of your tri color Black Hills Gold Jewelry and the compliments you receive on its beauty. 

Jewelry Black Hills Gold is all about Customer Satisfaction with every purchase.  Our goal is to give you a satisfied shopping experience.  You will receive quality service during and after your purchase.  After you purchase from Jewelry Black Hills Gold, you will receive 100% Satisfaction within 30 days of your purchase (except for special orders) or your money will be refunded, excluding shipping charges.   See our return policy below.   All manufacture defects are replaced by the manufacture. The warrantee on the product is manufacture defect and not normal wear and tear.  Manufacture defect is like if the leaf falls off or breaks.  It does NOT cove heads and stones unless you had just received it, then we would take a look at it and determine if it is manufacture defect.

You may return any item (except Special Orders) within 30 days of receiving your purchase provided you notify us of your intentions to do so within 10 days of receiving your order.  All items must be in original condition (not worn or tags removed) and be returned in original packaging.  All returns must have a RETURN AUTHORIZATION NUMBER.  To obtain a return authorization number, call 570-962-3769 or e-mail us at cpoorman.bhgj.com.  Be sure to use the word "return" in the subject area of the e-mail.  Please put the "return authorization number" on the outside of the package.   Special Orders are non-refundable except for defect.  In case of defect the item will be exchanged for replacement only.